Social responsibility of business examples

Product and service reviews are conducted independently by our editorial team, but we sometimes make money when you click on links. Learn more. Many of today's consumers care about more than just the quality of your products. They are paying attention to what your company supports, how you create your products and the impact you have on the environment.

It's important to consumers that companies demonstrate corporate social responsibility. In fact, a Neilsen survey found that nearly two-thirds of global consumers are willing to pay more for sustainably made products.

What is Corporate Social Responsibility (CSR)?

Customers want to know that their money is going toward something good. Many businesses will advertise charitable initiatives, such as annual fundraisers for a cause or a volunteer project their staff worked on.

social responsibility of business examples

But consumers love companies that weave social responsibility into their entire business model. Here are 14 examples of organizations that put social good at the heart of their business. Many people take their computers, smartphones and tablets for granted, but for those with disabilities, using these technologies can present significant challenges.

More than 70 percent of the company's employees have disabilities themselves, so the company promotes disability advocacy in all of its operations. When Stephanie Hanson learned her mother had breast cancer, she tried to put on a brave face. She wanted to create something for her family to remind them to be courageous in the wake of this cancer diagnosis.

16 Brands Doing Corporate Social Responsibility Successfully

That's when she created Bravelets. Its mission is to help people be strong during tough times. They achieve this by selling jewelry with the words "Be brave" etched on it. The company donates 10 percent of each sale to a cause you select at checkout. Artist and mother Rebecca Peragine began selling her whimsical wall art, cards and posters to promote environmental education for children.

As seen on "Shark Tank," The Elephant Pants sells pants, accessories, cardigans and dresses made in Chiang Mai, Thailand, by a team paid twice the minimum wage. Most products are made with bright fabrics with elephants printed on each item. As a "pay it forward company," The Giving Keys employs people who are transitioning out of homelessness and provides full-time jobs at a living wage.

With each job, the company offers benefits as well as paid time off for housing, education and case-management appointments. The company sells jewelry with an inspirational word engraved on the item, such as "Dream," "Create," or "Inspire.

After a life-changing internship at the Make-A-Wish Foundation, Jessica Ekstrom wanted to continue helping children with life-threatening illnesses by starting her own business. For every headband sold, it donates 10 percent to childhood cancer charities and gives a headband to a child with cancer. HOH has donated headbands to every children's hospital in the United States. This ethically conscious fashion startup designed a shoe inspired by traditional Ecuadorean canvas shoes.

Years ago, three high school friends with a shared love of snow sports learned to crochet their own headwear. The company earned its nonprofit status inand today, Krochet Kids is helping more than Ugandans and Peruvians earn a fair wage through the sale of crocheted goods.

Love Your Melon 's mission is to give a hat to every child in America who is battling cancer and to support nonprofit organizations researching a cure for pediatric cancer. The company sells hats and scarfs, and donates 50 percent of their profits to cancer research initiatives. A portion of Out of Africa's proceeds is donated to organizations that provide education and medical care to children, and the company regularly donates to women's cooperatives that create jobs in West Africa.

Each of these modern, sustainable homes is equipped to use less energy, gas and water, so buyers know they're moving into a property that's better for the environment. A portion of all sales goes to the company's nonprofit arm, the Dream Builders Project, which provides services and monetary donations to select charities.

In addition to expanding its line of natural supplements, the company has been committed to improving the health of its customers, trade partners, global community and the planet.

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As part of its Circle of Care initiative, Rainbow Light helps fight global malnutrition with its supplements through Vitamin Angels, a nonprofit that delivers vitamins to at-risk mothers and babies. It uses percent recycled and recyclable BPA-free packaging. Rainbow Light has donated more than 40 million prenatal tablets since its inception.Corporate social responsibility CSR is vital not just for the environment, society, and the world at large, but also for corporate reputation.

Commendable CSR strategies improve consumer trust, company recommendations and brand sentiment. But corporate social responsibility benefits extend far beyond sales. Socially responsible businesses also build a buffer against scandals and other reputation busters. Because online publishers are more likely to write positive articles about your brand when you do good deeds. As a result, Google will have much more positive content to offset anything negative that may pop up in the future.

And when you promote your CSR efforts online, they appear in your search results which improves brand sentiment. In fact, a new commissioned study by Forrester Consulting revealed some intriguing brand reputation statistics. For example:. Fortune companies and CEOs trust us to protect them from devastating online reputation threats. Ready to get started? Did you catch that? Government regulations already limit pollution and ensure that companies practice certain human rights standards.

However, brands that go the extra mile are employing exemplary CSR initiatives. Socially responsible companies and business leaders care about more than the financial bottom line. They adjust their business strategies to positively impact society and the environment.

Conversely, employees deserve to be generously reimbursed for the time and work they dedicate to their company.

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Brands that improve working conditions and well-being for all employees — including fair trade partnerships — can see big returns in the form of a happy and productive workforce. Think about it. The happier your employees are, the lower your turnover is likely to be.

And turnover is expensive. For example, Netflix offers their employees 52 weeks of paid parental leave, which applies to both parents. Within that time, employees have the option of going back to work and then resuming their paid leave as it suits them.

No matter how they choose to take their leave of absence, they receive their full salary for the entirety of its duration. Netflix also offers unlimited vacation time to their workers, as does LinkedIn. Introducing more natural lighting, soft seating, plants, or permitting remote work can also boost team spirits. The pharmaceutical company Pfizer makes the list of corporations that give. They raise awareness for non-infectious diseases and work to provide healthcare to women and children who struggle with adequate care.

Financial giant Wells Fargo sets an annual goal to donate up to 1. Besides financial donations, Wells Fargo employees are given two paid days off a year to volunteer, which is indicative of a growing trend among corporations. Motivating your employees to get involved in CSR activities is an easy way to strengthen your corporate citizenship. Hydrofluorocarbons, a chemical coolant that is commonly used in cold-storage facilities, is one of the most prevalent GHGs in the atmosphere.

Method uses wind energy to power its production plants and makes its soap as biodegradable as possible. When the social responsibility efforts of businesses become part of company culture, people take notice. These socially conscious companies are leading the charge in making the world a better place. TOMS is known for their business model of providing one pair of shoes to a person in need for every pair of shoes they sell. As admirable as that goal is, their fight for human rights extends well beyond that.Social responsibility of business implies the obligations of the management of a business enterprise to protect the interests of the society.

In the environment of modern corporate economic development, the corporate sector no longer functions in isolation. It may be noted that some Indian sociologists and economists relate the idea of social responsibility of business of the Gandhian concept of trusteeship.

According to Mahatma Gandhi, capitalist class owns wealth or capital as trustees of the society. The resources and capital they use for production of goods and services, according to him, should be used not to maximize profits for them but for the larger benefit of the society. However, in our view, it will be too idealistic to expect that business enterprises will be purely guided by the benefits they confer on the society by their activities.

The concept of social responsibility as used in management science is that businesses should maximise their profits subject to their working in a socially responsible manner to promote the interests of the society. Their business activities should not harm other groups such as consumers, workers, and public at large.

It is evident from above, the social responsibility of business implies that a corporate enterprise has to serve interests other than that of common shareholders who, of course, expect that their rate of return, value or wealth should be maximised.

Social responsibility of business enterprises to the various stakeholders and society in general is considered to be the result of a social Fig. Social contract is a set of rules that defines the agreed interrelationship between various elements of a society. The social contract often involves a quid pro quo i. In the social contract, one party to the contract gives something and expects a certain thing or behaviour pattern from the other.

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In the present context the social contract is concerned with the relationship of a business enterprise with various stakeholders such as shareholders, employees, consumers, government and society in general. The business enterprises happen to have resources because society consisting of various stakeholders has given them this right and therefore it expects from them to use them to for serving the interests of all of them. Social responsibility of business implies that corporate managers must promote the interests of all stakeholders not merely of shareholders who happen to be the so called owners of the business enterprises.

In the context of good corporate governance, a corporate enterprise must recognise the rights of shareholders and protect their interests. The corporate enterprise should observe the best code of conduct in its dealings with the shareholders. The success of a business enterprise depends to a large extent on the morale of its employees. Employees make valuable contribution to the activities of a business organisation.

The corporate enterprise should have good and fair employment practices and industrial relations to enhance its productivity. It must recognise the rights of workers or employees to freedom of association and free collective bargaining. Besides, it should not discriminate between various employees. The most important responsibility of a corporate enterprise towards employees is the payment of fair wages to them and provide healthy and good working conditions. The business enterprises should recognise the need for providing essential labour welfare activities to their employees, especially they should take care of women workers.

However, it may be noted that very few companies in India follow many of the above good practices. While the captains of Indian industries generally complain about low productivity of their employees, little has been done to address their problems. Some economists think that consumer is a king who directs the business enterprises to produce goods and services to satisfy his wants.

However, in the modern times this may not be strictly true but the companies must acknowledge their responsibilities to protect their interests in undertaking their productive activities. He alone gives employment. They should supply goods or services to the consumers at reasonable prices and do not try to exploit them by forming cartels. They should make arrangements for proper distribution system of their products so as to ensure that black-marketing and profiteering by traders do not occur.

They should acknowledge the rights of consumers to be heard and take necessary measures to redress their genuine grievances. Despite the above responsibilities which are generally regarded as good marketing practices by management experts the business enterprises in India generally do not pay heed to them and as a result consumers are dissatisfied or disappointed in a large number of cases.Corporate social responsibility CSR for short is the internationally regarded concept for responsible corporate behavior — although it is not clearly defined.

In a nutshell, CSR refers to the moral and ethical obligations of a company with regards to their employees, the environment, their competitors, the economy and a number of other areas of life that its business affects. CSR is often understood as a voluntary commitment to certain company rules i. This means that companies that operate responsibly and morally can often use their CSR for PR purposes as well. If it becomes known that a company voluntarily commits itself to a good cause, this improves their public image.

For this reason, however, the concept of corporate social responsibility is repeatedly criticized: many companies do not embrace CSR as a result of genuine altruism, but rather to develop their own image. In this article we explain in detail what CSR is, how it has developed, and how CSR is borne out in some companies today. In order to protect your privacy, the video will not load until you click on it. Corporate social responsibility CSR refers to the self-imposed responsibility of companies to society in areas such as the environment, the economy, employee well-being, and competition ethics.

Many companies use internal CSR regulation as a form of moral compass to positively influence the ethical development of their business. Positive corporate social responsibility can also offer economic benefits. Even centuries ago people were occupied with the question of whether the economic activity of a business should be used for good rather than to simply make a profit.

For bigger companies, corporate responsibility won a greater meaning during industrializationas firms would build housing for their employees and harsh working conditions prompted a growth of the issue in the collective consciousness. Companies slowly began to accept social responsibility for their employees and their families, although when decisive improvements were made it has only as a result of nationwide implementation and state legislation.

An environmental ethic simply did not exist in most companies at that time.

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The modern concept of company responsibility as we know it today arose in the s in the US. At that time, many public discussions were being held on the topic and the first scientific findings were being published. Howard R. Thereby, it would have to orient itself according to these rules and thereafter enforce them. At the time, most companies did not feel obliged to work towards a more moral business focus: the defining outlook was that economic growth remained the determiner of everyday working life.

From the s, socially active institutions that could have a positive influence on the moral outlook of society were increasingly recognized by companies.

Society and business were in constant interaction and it was believed that through this there could be a consolidation of social norms within the capitalist economy. In recent years, with the growing focus on environmentalism and questions of ethics within a globalized worldCSR has begun to take on a stronger meaning.

The rising importance of the internet meant that companies who behaved irresponsibly were quickly derided and suffered a serious blow to their public image when operational scandals, abuses, and grievances were publicized on social networks.

social responsibility of business examples

From this, corporate social responsibility developed from an ideal to an important field of work for many companies. Corporate social responsibility CSR and "corporate citizenship" are also often used synonymously. The confusion of terms shows, on the one hand, that CSR is a broad field and covers many sub-areas, while on the other hand, that the term itself is misleading. This is because "responsibility" implies an externally imposed principle and emphasizes the less voluntary nature of CSR.

These days, large companies cannot afford to not take CSR seriously. This can often have added economic benefit if the positive corporate social responsibility can be used for marketing and PR use; everyone involved benefits from well-implemented CSR.

Companies are sometimes accused of driving their CSR efforts in the hope of having a positive advertising effect and increasing profits, and not for moral motives. Critics therefore simply equate CSR with marketing. On the other hand, there is also a widespread opinion that the intention behind corporate social responsibility is not so important, as long as it is ultimately benefitting people.When companies choose to do what is right not only for their bottom line but also benefit financially while building trust with consumers.

Consumers feel that when they use a product or service of a socially responsible company, they are doing their part. Corporate social responsibility helps build trust, raise awareness, and encourage social change.

Here are examples of how some major brands are doing CSR successfully. Corporate social responsibility comes in many forms.

social responsibility of business examples

Even the smallest company impacts social change by making a simple donation to a local food bank. Some of the most common examples of CSR include:. For millennials and Generation Z, socially responsible companies are even more important.

They believe companies should be invested in improving society and look for solutions that will assist in those improvements. Companies should share how they are trying to make a positive impact on the world, so the public can see the pro-social initiatives they are making.

Showcasing efforts is important to target millennials because these efforts will sway the choices millennials make as consumers. You can expect to see companies taking a public stand against on-the-job harassment and discrimination thanks to the metoo movement. Diversity in the workplace will continue to expand embracing people of all races, genders, cultures, disabilities, and sexual orientations. Companies will also find their own voices to speak out against social injustice and policy changes that will negatively impact the environment.

Even policies to protect privacy can become part of the CSR trends we will see as more and more data breaches threaten personal information. They have focused on reducing their impact on the planet for three decades. Their initiatives range from leveraging the power of the wind to providing safe water to communities around the world. Its purchase of a privately-owned energy supplier in the Texas Panhandle allowed the company to reduce pollution while providing a renewable, economical alternative to electricity.

Google is trusted not only for its environmentally friendly initiatives but also due to their outspoken CEO Sundar Pichai. They have made major changes to their supply chain practices including investing in new alternatively fueled trucks.Harvard Business School Online's Business Insights Blog provides the career insights you need to achieve your goals and gain confidence in your business skills.

Business today is about more than just making a profit. As climate change, economic inequality, and other major problems impact communities worldwide, companies are increasingly expected to be purpose-driven and contribute to the greater good. In a recent study by Deloitte93 percent of business leaders said they believe companies are not just employers, but stewards of society. As one of the most reputable companies in the world, Lego aims to not only help children develop through creative play, but foster a healthy planet.

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Lego is the first, and only, toy company to be named a World Wildlife Fund Climate Savers Partnermarking its pledge to reduce its carbon impact. And its commitment to sustainability extends beyond its partnerships. Over the course of andLego shrunk its box sizes by 14 percentsaving approximately 7, tons of cardboard. Through all of these initiatives, the company is well on its way to tackling pressing environmental challenges and furthering its mission to help build a more sustainable future.

Beyond being a leader in the technology space, cloud-based software giant Salesforce is a trailblazer in the realm of corporate philanthropy. To date, Salesforce employees have logged 3. Inthe company became a certified B Corporationa business that balances purpose and profit by meeting the highest standards of social and environmental performance, public transparency, and legal accountability.

Grant recipients have included the United Workers Association, a human rights group striving to end poverty, and the Clean Air Coalition, an environmental health and justice organization based in New York.

As these firms demonstrate, a deep and abiding commitment to corporate social responsibility can pay dividends. By learning from these initiatives and taking a values-driven approach to business, you can help your organization thrive and grow, even as it confronts global challenges. Do you want to gain a deeper understanding of the broader social and political landscape in which your organization operates?

Explore our three-week online course Sustainable Business Strategyand learn more about how business can be a catalyst for system-level change.

Matt Gavin Author Staff. Successful Corporate Social Responsibility Examples 1. Prior to returning to his home state of Massachusetts and joining HBS Online, he lived in North Carolina, where he held roles in news and content marketing.

In his spare time, he enjoys running, exploring New England, and spending time with his family.Corporate Social Responsibility, or CSR for short, is the idea that a company should be socially involved with the environment around itself. This can range from engaging in nonprofit causes, to bettering the community, or creating stronger connections between employees.

It is created to make employees, and employers, feel more connected with society. However, not all companies can take the same approach at CSR. It is important for industries to know their niche and what their employees want. Below are 5 different companies that show great examples of CSR in action. BMW holds its pride in being one of the most socially responsible companies in its industry.

BMW has set the bar high with a goal of helping over one million people by They have saved over one billion liters of water and hope to better improve their manufacturing process by SurveyMonkey, best known for their survey creation software, has created a giving back program to better improve their social responsibilities.

They have done this by engaging in an innovative way to give back. Instead of giving out prizes to survey takers, SurveyMonkey donates 50 cents for every survey completed. This donation goes to the survey takers charity of choice.

They focus on bettering society as a whole, thus giving the company a good reputation. Since the beginning of its existence inStarbucks Coffee has always focused on ethical and social responsibilities. Starbucks aims at creating a product that is not only beneficial to its customers, but also to the environment.

Social Responsibility

With the start of the C. What separates Starbucks from its competitors is that they focus on society before themselves. Giving back to the community is a great factor to why the brand is so well known.

At the same time they have kept true to themselves the value of connecting the company with its employees. They have donated over two million dollars to multiple organization it the hopes to have a positive impact on society.


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